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About Me

10+ years’ experience & extensive skills-set in the Travel industry

1) Sourcing - Product - Business Development - Marketing/Branding
2) Adventure - Sustainable - Educational - Experiential Travel
3) Tour Operating, DMCs & Digital Marketplace
4) BtoC & BtoB (groups/FITs) segments

➢ Asia ground specialist: traveled accross 17 destinations from India to Indonesia - including Bhutan, Mongolia, China, Sri Lanka, Indochina
➢ Lived in Asia/Thailand 5 years and work experience with the European/Australian/US markets
➢ Ability to manage multiple projects and unify efforts to achieve business targets, lead multicultural negotiations, supervise operations and inspections

Experience

Regional Business Development Manager

PEAK DMC
Since August 2018
  • Identify and realise sales growth opportunities for the PEAK DMCs globally from customers based in the EMEA region, providing Sustainable Experience-rich Travel
    • Search for new in-country and regional DMC business through various business
    development approaches
    • Research, analyze & interpret market intelligence and trends and competitor analysis, to identify opportunities in regional product & sales
    • Facilitate good communication and conflict resolution between Brands and various DMC functions

Head of International Sourcing

EVANEOS
January 2016 to August 2018
  • Sourcing, selection and recruitment of worldwide DMC partners on a cross-market level: Evaneos France - Spain - Italy - Germany - UK/US - Netherlands
  • Set up and management of the Sourcing department with an extensive scope:
    • Business development strategies & budgeting
    • Sourcing & benchmarking methods
    • BtoB Branding & commercial actions
    • Processes optimization
    • Team organization and assessment
    • International Trade shows participation

Sourcing & Operations Manager

ANTIPODEANS ABROAD
October 2014 to December 2015
  • Responsible for the establishment of a representative office in Thailand: research and development of new and innovative itineraries for school, gap year and university groups in Asia
  • Sourcing non-mainstream community projects and treks or similar physically challenging activities
  • Overseeing operational budgets for in-country costs
  • Ensuring quality control of all in-country operations and risk assessment (hotels, transportation, treks, projects)
  • Regular travels in Asia and quaterly visits to the Sydney Head Office

Sales & Marketing Manager

EXO TRAVEL
June 2012 to October 2014
  • Management of BtoC department outbound / 7 staff : travel agency / ticketing
    > product creation and sales on ASIA destinations for FITs and group corporate accounts (MICE)
  • Create annual Sales and Marketing plan to deliver actions within a budget and meeting sales targets on a monthly basis
  • Contracting for hotel travel desk business: coordination with the hotels, training and scoping for new opportunities
  • Make decision on key issues for driving resolution on marketing and customer issues

Product Manager & Sales

THOMAS COOK - JET TOURS
October 2010 to April 2012
  • Responsible for several destinations in ASIA-PACIFIC area: India-Nepal / Indonesia-Singapore / Malaysia / Australia-New Zealand
  • Development of products (Long stay, series and "a la carte") for different brands (Thomas Cook, Jet tours, Au Cœur du Monde and Secrets of Jet Tours)
  • Contracting/Negotiation/Purchasing/Pricing and brochures development
  • Operations-sales-quality follow up
  • Developement of business partnership and promotional plans
  • Tailor made / "a la carte" quotations management : "Au cœur du monde" Asia - by Jet Tours

Production assistant & Sales

ASIAJET
May 2009 to November 2009
  • Production of tours (groups / FIT’s / tailor made) for 6 South East Asian destinations
  • Inspection mission's project manager in Vietnam on a "Sustainable travel" production plan
  • BtoB sales to French market agents
  • Several ground inspections in Thailand, Cambodia and Indonesia

Production developer

ASIAN ROADS
May 2008 to September 2008
  • Development of a new destination (LAOS): inspection, partnership negotiation, tours production
  • Conception of « tailor made » tours: « adventure », « classic tours » and « trekking »
  • Editing the Web Site’s content : www.laos-roads.fr (Tours, Destinations & Information)

Interests

  • Asia: Thailand (4 years) - China (3 months) - Vietnam (5 trips) - Laos (4 trips) - Indonesia (4 trips) - India (3 trips) - Myanmar - Cambodia - Sri Lanka - Bhutan - Mongolia - Malaysia - Borneo - Hong Kong - Macao - Singapore - The Philippines
  • Europe: Amsterdam - Vienna - Spain - Hungary - England - Germany - Crete - Ireland - Portugal - Italy - Malta - Norway
  • Americas: Brazil - Argentina - Dominican Republic - Los Angeles
  • Middle East: Oman - United Arab Emirates - Jordan - Iran
  • Pacific: Australia (2 months) - New Zealand
  • Africa & Indian Ocean : Morocco - South Africa - Reunion island - Mauritius
  • Football : 15 years of practice
  • Regular physical activities @ leisure : fitness, running, swimming...
  • 2018 Bonobo Jeans Brand Ambassador
  • Freelance Model: fashion shows, shooting photos & videos for catalogues, online content & magazines...

Skills

  • Purchasing-Contracting-Pricing
  • Development of tailor made tours, educational, adventure, sustainable programs and group series
  • Benchmarking & Market segmentation analysis
  • Sourcing and Audit techniques
  • CRM development and processes industrialization
  • Create annual Sales and Marketing plan
  • Deliver marketing activities: print advertising, promotional tools, e-newsletters, print brochures, involvement with events, partnerships, sponsoring...
  • Sales teams training and management
  • Recruitment & training of mixed Asian-European teams
  • Regular meetings, KPIs management and appraisals
  • Cross-disciplinary collaboration in Anglo-Saxon culture managed companies
  • Conduct ground inspections and quality controls
  • Handle risk assessment: accommodation, transportation, community projects
  • French : mother tongue
  • English : fluent
  • Spanish
  • Chinese
  • Good skills in both Mac & PC environements
  • Microsoft Project, Word, Excel, PowerPoint, Sphinx

Education

MBA Degree in “Tourism Destinations Management”

La Rochelle Business School of Tourism
October 2007 to May 2009

Partnership with UQAM (University of Québec in Montreal)

MASTER Degree in “Tourism and Leisure Management”

IMIS-ESTHUA - University of Angers
October 2007 to May 2009

BACHELOR Degree in “Applied Languages to International Trade”

International Centre of Languages (CIL) - University of Nantes
September 2004 to May 2007